DNP DS-RX1 printer problems


We have windows 8.1 and have DSLR remote pro for windows version 3.3, DS-RX1 Printer and a canon eos 1200d camera

This error msg popped up on the the top right hand corner, when it was in live view mode.

Error printing on DS-RX1
The printer couldn't print DSLR Remote Pro
for windows. Photobooth edition
Basically after the person would complete a session, the printer just wouldn't print the strips.
(this would happen randomly throughout the night)

I went through all the trouble shooting steps such as restarting laptop, checking settings, ect.

Finally I just  unplugged the printer usb cable from printer, plug it back in and that would make the printer print the strips.

This happened around 25 times within 3hrs.

Please help.


  • 1 Comment sorted by Votes Date Added

    Our software is  Social Booth Software.    We also had a printer error the DNP RX1.  We even installed the drivers again, rebooted the laptop.  Our only saving grace is we have a back up laptop for our parties.  One time both laptops would not print.

    Our final solution was to reinstall the software.  Since then we have not had any problems.



    Ben and Kim

    Westchester Party Rentals



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