I wish I would have come across this site sooner!
I am in desperate need of help with my printer. But first off, here's a little venting that I need to get off of my chest: I bought my photo booth from Mojo. I had done a little bit of testing here and there before setting it up at a friend's wedding (thankfully for free!). This was very dumb on my part because I was in no way prepared for the problems that arose. And boy were there problems!
Issue #1: "Camera Not Connected". (We have since figured out this was due to the power source to the camera and have invested in a few batteries. Now this is not an issue.)
Issue #2: If that wasn't happening, we were getting crazy, extremely poor quality pictures (see the first four attached pictures). To add to that - attached photo #5 is what the live screen looked like half the time. And we kept getting an error that would pop up and wipe out the current photo sequence that was being taken. After trying to get some help from Mojo (which was pointless), I went directly to Canon. They had me send back the camera and after running some tests discovered there WAS something wrong with the camera. This was good news to me since it meant it wasn't just operator error :) . So they fixed the problem and sent it back to me and now that has been working flawlessly too!
Issue #3: The printer. The biggest thorn in my side now. I have a HiTi P510L. Attached picture #6 is what was happening. It would give us errors like "Paper mismatch" or "Out of ribbon" I believe they were. Eventually we just had to shut down the booth at my friend's wedding. To make a long story short, I asked HiTi for help. They told me about updating the firmware so we did that. After which I tested at home for a half hour straight of print after print. No problems. So this past weekend I took the booth to another friend's party. It worked for about 2 hours until the printer started giving me the same problems again. It kept saying "paper mismatch" or "out of ribbon" error. And I'd get the crazy strips (#6) again. I was thankful it worked for 2 hours atleast. I ended up just turning the printer off and saving the strips as .jpeg only.
Needless to say, after these issues, my spirit has been dampened a bit. I keep going back and forth on if I should keep trying to make it work or just try to sell it. However, I feel that if I could finally get this printer problem fixed, I could make a go of it. But I can't keep operating like this...keeping my fingers crossed every single time someone steps into the booth. Can anyone PLEASE help me with my printer issues???