Last week was busy around here with one job Wednesday, two on Friday, and one on Saturday. The first three went great. The last one, however... YIKES!
I found this forum by Googling a problem we were having. Someone else had asked the same question and I was hoping the answer they were given would help us out too. At first, it seemed to solve the problem. We keep getting an error message that reads "Camera Not Connected." It never happened at first but seemed to get worse with every job. We have a Mojo photo booth running Breeze software with a Canon Rebel T3.
Someone suggested checking the auto shut-off feature on the camera. We did that, set it to "Never," and the problem seemed to go away. On Saturday, we got that error message so often, I almost shut down the booth, offered a refund, and left. I just can't figure out what the deal is. I rebooted the computer numerous times, shut all the equipment off, uplugged everything, and tried every trick I could possibly imagine. Finally, we got several good shots in a row and I began breathing again.
We can't go on like this. When we have a really bad job, my blood pressure goes through the roof and I feel like I'm going to either vomit or cry. My husband, who went on the last job with me, felt like he was going to have a heart attack. We are demonstrating really poor business and have lost money by giving away freebies and partial refunds.
Toward the end of the night, a thought hit my husband. We were connected to an extention cord rather than plugging directly into an outlet. Do you think this is the cause of my problem? When I thought back to our very worst jobs, it seems like we were using extention cords at many of the events. In our contract, it is stated that we must be within ten feet of a power outlet. So I worked that point to the customer and blamed it on the extention cord (even though I wasn't fully confident that was the problem). Luckily, she was quite understanding and said she should have thought that out in advance.
Does anyone have any thoughts regarding this matter to save my husband future heart trauma???