KathleenP
HI! I have a photobooth that runs the Photoboof software using Windows 10 and a DNP DS-RX1 printer. There are occasions when the printer is not found by the computer. Sometimes it communicates and sometimes it doesn't. It's basically hit or miss. I could do a test run at home and everything works fine, but then I'll take it to an event, hook everything up and the printer won't print because the computer says it is off line. I have to shut everything down, wiggle wires, plug and unplug, several times and then suddenly the printer will show up as online. Sometimes this can take up to 1/2 hour or more. Does anyone else have this problem? It's very frustrating and embarassing when I'm trying to start an event. Any advise would be greatly appreciated.
Comments
If you have to wiggle wires to make something happen then it is a connection problem.